I'm Ryan fann

A digital business manager who helps early-stage startups and agencies get things done with systems that don’t get in the way.

✨ My Genius Zone

the overlap between systems, creativity, and collaboration.

🎨 Helping creatives do their best work

🧭 Working with growing teams that are
figuring things out fast

📚 Facilitating clarity, calm, and consistency behind the scenes

🧩 Solving messy, high-impact problems

🚙 My Path Here

I studied film and human-centered design at Pitzer College — two disciplines rooted in storytelling, collaboration, and making abstract ideas tangible. In college, I worked on film sets as a producer. I found I loved wearing multiple hats; not just to keep things moving, but to help every person on set do their best work. That translated surprisingly well to startups.

At Aloa, I joined a lean content team and quickly found myself juggling SEO, managing 5+ freelancers, and putting out fires when systems broke down. As the team grew, I shifted into onboarding and training — building the documentation and workflows we wished we had from day one. That’s where I realized I love building systems 0→1. And I love when they actually work for people.

From there, I joined Subject, a more mature edtech startup, where I had to adapt to existing systems and find ways to improve visibility and handoffs between support and success teams. It taught me how to scale with care and how to collaborate with leadership on systems that stick.

At the same time, I was consulting with Digital By Creatives, a creative agency in growth mode. I stepped back into builder mode, designing onboarding, project handoffs, and cross-functional briefs from scratch. That work deepened during the Digital Business Manager Bootcamp, where I formalized the skills I’d already been practicing and picked up tools to do it more efficiently.

my first producer role on student film set

a cool stop on my freelancing journey

Core Philosophies

  • Good ops should feel invisible. They fade into the background and let your creative team shine.
  • Creativity thrives when everyone’s aligned. When your team shares a common goal and knows the baseline structure, you unlock more freedom to experiment!
  • The best systems are functional AND usable. They meet people where they are and evolve over time. They should reduce stress and make space for great work to happen.
  • Systems and storytelling go hand in hand. If people don’t understand the “why,” they won’t adopt the “how.” I use narrative to create context, clarity, and buy-in.

Communication Style

  • Warm, direct, and collaborative — You’ll always know where we stand. I value honest feedback, clear expectations, and keeping things human.
  • Context-first approach — I ask questions and state assumptions before moving forward. I always explain the why behind what I’m proposing.
  • Clear and low-fluff — I use plain language, document as we go, and make sure action items are easy to follow.

my Character team @ upright citizen's brigade

My Approach To Systems

✅ Modeling the process myself first to iron out friction

🧠 Creating clear, simple docs and trainings that meet people where they are

🎥 Using Looms, walkthroughs, and async tools to match different learning styles

🌀 Building in feedback loops so systems evolve over time

🔍 Designing workflows that reduce busywork, not add to it

🤝 Offering hands-on support during ramp-up to troubleshoot and adjust

My Core Tool Stack

I’m tool-agnostic, but fluent in this stack.

Notion

Airtable

Google Suite

Loom

Asana

Monday.com

Zapier

Webflow

Scalenut

SEMRush

Ahrefs

SurferSEO

*** I specialize in choosing the right tools for the people using them
and making sure everyone feels confident with the stack.

🤝 Let’s Work Together

I'm looking for retainer-based freelance roles where I

🎨 Own and maintain creative or content ops systems

🧭 Build documentation, training, and operational structure

📚 Embed with creative studios or startup teams (even part-time)

🧩 Act as a strategic operator, not just a task-taker

Schedule a free CALL ☎️